Customer Service Officer in Mairon Int'l Forwarding LTD
Walter Tsui, Yu Hang graduated in summer 2011 from the Chinese University of Hong Kong with a major in Economics and a minor in German Language. He is currently a Customer SService Office in Mairon Int'l Forwarding LTD, responsible for clients development.
Prior to his role in Mairon, he was a HR Assistant in Gammon Construction Limited for 2 years and a contract HR Assistant in Mallesons Stephen Jaques in summer 2011. During his school years, Walter was offered a summer analyst position in Goldman Sachs’ Human Capital Management Division in 2010. In 2009, he worked in UBS Community Affairs APAC as a part-time trainee.
Walter was born with both eyes visually impaired and now has about 10% eyes sight. He is dedicated to serving the disable community. In 2012, he has founded mAccess, an association to promote accessible technology and provide technology training to people with disabilities. In summer 2009, he went to Germany and worked for Dialogue in the Dark Museum Frankfurt. In 2013, he founded CareER Association to develop the first joint tertiary institutions students/alumni union for the disables in Hong Kong. CareER is the first port of call to encourage students with disabilities to determine a better career and education.
Sales and Marketing Executive in Mairon International Forwarding Limited
(2/2014 - Now)
1) Develop new customers by cold calls
2) Build network with Global Logistics Network to develop businesses
Human Resources Assistant in Gammon Construction Limited, HR Compansation & Benefit Team
(9/2011 - 12/2013)
1) Initiate new body check policies with various stakeholders, e.g. external venders and sites
2) Handle private social club benefits for top managing employees
3) Serve as a focal point for over 3,300 monthly paid staff on medical and leave benefit issues
4) Arrange cargo shipments for global staff relocation
5) Handle onboarding qualification profiling and MPF registration
Human Resources Assistant in Mallesons Stephen Jaques, People & Development Department (6/2011-8/2011)
1) Coordinate Summer Solicitor Program and Solicitor Trainee Program
2) Review HR policies in Hong Kong, London, China and Australia offices
Summer Intern in Goldman Sachs Asia, Human Capital Management Division
1) o investigate religion diversity issues in the firm and independently implement Religion Diversity project with Global Leadership and Diversity team
2) To create application documents to facilitate languages training
3) To assist manager to coordinate HR inter-banks HR-IS conference
Part-time trainee in UBS AG Community Affairs Asia Pacific Department
1) To manage the volunteering program for UBS colleagues in Hong Kong Region
2) To provide administrative support to match-giving program
Assistant Trainer in Hong Kong Dialogue in the Dark
1) To serve executive client and facilitate training activities
Internship in Dialogue Museum, Germany and Frankfurt
1) To interact with German speaking clients and colleagues
2) To study the experience of an international social enterprise
Bachelor of Social Science (2008-2011)
The Chinese University of Hong Kong, Major: Economics; Minor: German Language
Summer Course in Germany (2009)
Leipzig university Summer School
High School Graduation Diploma in Colorado, USA, GPA over 3.75 (2005-2006)
AFS One Year Exchange, Colorado State
Skyline High School
GCCITKD Lau Pak Lok Secondary School (2000-2008)
(B): Principle of Account, Chinese, Chinese Culture
(A): Economics, Principle of Account, History
(B): Chinese History, Mathematics
Minor in German
Ich bin Walter.
German is the minor in university. Walter went to Leipzig for German course to complete my German study up to A2 level in 2010.
Learning Japanese Now
Since 2012 March, Walter has started learning Japanese and now achieve N5 level.
Personal History and Vision
I was born with my visual impairement with about 40% eyesight in both eyes. It was discovered by my kinder garden teacher. I was diagnosed in 3 years old. With my parents encouragement, I stayed all of my study in main stream schools. In my 9 years old, I was introduced to use a magnifying machine called CCTV to be placed in my school classroom and my home. After that, my academic result improved significantly. During senior grade in high school, I achieved the best academic performance in my school and acquired the best result
in the public exam in my school. In my teenage age, I am lucky enough to have my brother without disabilities to bring me to sports. I played basketball on the street with other kids and rode bicycle all over my residential area. In secondary school, despite my teacher’s objection, I joined the soccer team. Even though, I joined soccer team, swimming team and bowling team, when I was an exchange student in USA from 2005 to 2006. And now, although I cannot do bicycle, basketball and other crazy sports with my deteriorated eyesight, I found my interest in Chinese martial art “Wing Chun” and have been practicing it since 2009.
I was all surrounded by normal kids in my primary and secondary schools. After my graduation from secondary education, I noticed that I am a lucky one who can go to university with excellent support from friends and teachers as well as my family. I started to be volunteer in NGOs which serve the visually impaired. I was the member representative in Hong Kong Blind Union from 2009 to 2011. I was one of the representatives to attend Dialogue in the Dark international conference in Frankfurt 2009 even before the Dialogue Museum was established in Hong Kong. After some years of volunteer experience in different NGOs, I discovered that many disables are experiencing hard time in their employment. Most NGOs are adopting social work approaches to provide their services, but it could be quite inefficient. It is because NGOs and social workers have limitations to build employers network and NGOs may not be familiar with businesses. Therefore, I started my career in Human Resources field and strike to survive in the corporate environment.
Along my career development, I have gain various intern opportunities with multi-national companies, including Goldman Sachs and UBS. These experiences help build my confident and believe in my abilities. I started to engage in an organization called Community Business (“CB”) which is NGO promoting Corporate Social Responsibility (“CSR”) and Diversity & Inclusion (“D&I”). I am a active supporter of CB events and keep sharing my capabilities with different companies. I have built networks with companies and NGOs which are active in CSR and D&I. Therefore, I started my dream to bring diversity recruitment in Hong Kong and founded CareER.
CareER is now developing to be a talent pool for tertiary educated persons with disabilities. We started with tertiary education, because we need to ensure those educated can secure a job after graduation as well as we have to build more role models to create more opportunities. Also, it is a time for the youngs taking the lead to demonstrate our abilities. The other two objectives are to work with schools to build a better disable friendly campus and create peer support no matter of different types of disabilities.
Joint Institutions Students Union for Disables
We work hard.
Your experience is important.
For more details click here.
mAccess is a non-profit organization aims to improve disable quality of life and productivity through the advancement of technology. We have a ultimate vision to promote the employability for people with disability.
In 2012, mAccess was founded by a group of volunteers including disable people and professionals from various sectors. The idea of mAccess was developed in 2011 from a simple idea to “share”, to share the real user experience of how a accessible smart phone changing a disable person life. Along various meetings and smart phone training, we discover that technology is evitable to develop a inclusion community.
- Employment issue is the first priority
- Accessible technology is for everybody, not just for a particular group of people
In order to achieve our visions, mAccess volunteers are devoting leisured time out of office hour to go into people’s life and provide good services.
- To provide accessibility audit services to companies and various organizations
- To provide accessibility audit for mobile applications
- To organize technology training courses to people with disabilities
- To offer seminars to technology developers to increase the aware ness of accessible technology
- To organize education to general public
Walteri was the guest programme host in Dynamix.hk in 2012 for the IT Apps programme. He is also active in social media. He was interviewed by Unwire.hk to share his view on his social service and technology accessibility topics.
With his disability, Walter has a great attitude. His visual impairement becomes his energy to go further. He went to USA alone in age 17 for one year exchange, living with a American family and attended local high school. In 2007, he was interviewed by SCMP to share his memorable experience in USA.
In 2006-2008, he was awarded 2007 The Outstanding Student in Shatin and was interviewed by Hong Kong Economic Times to share his story and how his family support him throughout various challenges in life.
In university, he was reported by New Asia student magazine and shared his dramatic story in his 3 years school life. In his final year, he was awarded the Sir Edward Youde Scholarship for Outstanding Disable Student and reported by Ming Pao.
Audio Naration 口述影像
For more details about Audio Naration click here
"Attitude is everything", this is sentence is printed in Walter's soccer practice T-shirt in Skyline High School soccer team and he always keeps this in mind.
Since 2000, he participated in every year 1st Jan Winter Swim in Repulse Bay in Hong Kong. The 600 metres swim becomes his refreshment for each year.
In his high school and secondary school years, he is actively participated in sport event and various teams. Since form 1, he has participated in every year swimming gala and won metals for his house.
In USA, he joined the school soccer team, indoor soccer team and swimming team. Also, he go bowling with the community blind bowling league. In end of the sport season, he has awarded the most improved player award from soccer, swimming and bowling team. Although Walter is not always the best player in the team, he is always trying his best to be a good team player and make improvement.
Speech on Sir Edward Youde Scholar Association - Disable Students Group